Error: The selected training key could not be validated. Please try again.
There can be multiple reasons you are unable to redeem a Training Key.
Check each of the steps below:
- Review the spelling, be certain there are no extra characters or spaces.
- Training Keys are case sensitive, check that all characters are properly cased.
- Check that you are logged into the proper account.
- Verify you are using the links provided with your training key, especially if you are taking a training with a new Organization.
- Training keys are only redeemed once: they do not need to be used each time a student tries to access training.
If the issue persists, please contact the support team and request a update/review of your account's organization, since it is possible the key belongs to a different org. In some cases, a new training key will be provided.
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