The certification Welcome Kit consists of a hard copy of your EC-Council certificate along with a welcome letter from EC-Council. You should receive this physical kit 4-8 weeks after taking the exam.
You would also receive an Invitation from Aspen portal on your registered email ID, where your certificate would be available in digital format. This should be in your inbox within a week after the examination.
If you do not receive your Welcome Kit and/or Invitation within the proposed time frames, you can contact us at email@example.com.