I've submitted my eligibility application but have not received a response.

Exam eligibility applications will be processed within 48 Business hours of receipt. If you are still within this 48 hour period, please wait for a response to your application.

But wait! It has been more than 48 hours!

If it has been more than 48 hours since you submitted your application, first, please check your inbox, spam folder, or junk mail folders for an email from If you cannot locate any messages, please write to with a subject line of "Eligibility Update" and request an update. Be sure to include the following:

  1. First Name
  2. Last Name
  3. Certification you applied for
  4. Date of application
  5. email address used when applying

Once you request an eligibility update, you can expect a response within 1 Business Day.

Was this article helpful?
2 out of 3 found this helpful
Have more questions? Submit a request


Powered by Zendesk